Tell us briefly about the history and mission of Kyndryl

Kyndryl designs, builds, manages and modernizes the complex technological systems that the world depends on today. “We are at the heart of the progress of large global companies. The vital technological system of our clients is in the hands of our professionals and our responsibility is to make it better every day, looking for new solutions and anticipating what may lie ahead.” Our mission would then be to support our clients in their digital transformation. We are 90,000 employees who serve people and organizations in more than 60 countries around the world with passion and dedication. We do it with pride, improving day after day and always putting the customer first.

As for our history, I will tell you that Kyndryl officially began as a new independent company on the NYSE in November of 2021, but it has over 30 years of experience in the technology sector and we are born industry leaders with revenues double that of our biggest competitor. We have 19 innovation centers and manage over 450 data centers worldwide.

But if there’s something that really characterizes us, it’s our continuous investment in research and innovation and offering exclusive solutions that provide added value to all our clients. Kyndryl has over 3,000 existing patents and over 800 patents in process.

When we look at the numbers, we can affirm that we are world leaders in what we do and we have the largest companies in the world as clients, specifically, 4,000 clients, including 75% of Fortune 100 companies and 45% of IBEX35 companies.

Tell us about your professional background and your current role at Kyndryl

I’ve been extremely lucky to have a very solid career and continuous learning within a great company like IBM, and in particular at Kyndryl since its inception in 2021. My area of responsibility has always been in technological infrastructure services, and I have had domestic and international responsibilities when I was part of European teams in some years of my career. Today I have the pride and honor of being the President of Kyndryl for Spain and Portugal.

What is the element that differentiates you or you feel most proud of at Kyndryl?

Our value and our competitive advantage undoubtedly lie in the talent of our professionals. We then add our experience, our professional team, our data and our intellectual property to this. But I want to highlight our people again, the men and women who make up Kyndryl. That is the real differentiated value of Kyndryl.

Furthermore, we have a new management and strategy model that’s focused on three premises: being fast, horizontal and customer focused. In other words, we have removed lots of operational layers to make Kyndryl a lean and agile company, with fast decision making that allows us to respond quickly to our customers’ needs, at all times.

At a company as big as Kyndryl with a presence in many countries around the world, how important is diversity in your day to day work?

Diversity isn’t just important to Kyndryl, it is innate and essential. It means appreciating and recognizing each of our professionals for what they are and valuing their differences. Having a diverse perspective is part of our DNA. We have always done it, and it’s a critical pillar of our culture.

Why is it important?

Because it’s good for our business. Fostering diversity is our reason for being in talent development, and talent is everywhere. But beyond Diversity, we promote Inclusion and Equity. We not only appreciate the differences, but we work to ensure that we are all included, that we have an inclusive culture, and we ensure that everyone has the opportunities to develop and grow, understanding that each person is different and requires different means for that development. Since the birth of Kyndryl, we have established some priorities and we are working specifically on the following groups: Women, LGBTI+ and People with Disabilities and Neurodiversity. Each of these groups has different needs and we have working committees for each of them.

Does talking about talent mean talking about Kyndryl?

Totally. Kyndryl would not exist without the talent of our professionals. It’s our reason for being, our value to our customers. Our professionals’ knowledge, experience and way of working is our competitive advantage. Our talent is different because we not only base it on the knowledge of our professionals, but we also have a way of doing things that sets us apart in the market. We are empathetic, we are dedicated in body and soul to our clients, and we are restless, curious and forever focused on innovating and learning.

Why did you choose to become members of AmChamSpain?

Belonging to AmChamSpain is an honor and a privilege. Without a doubt, it’s the leading organization for American companies that set up shop in Spain. We admire its ability to create professional and cultural connections and we want to be part of this ecosystem. It’s a place for reflection, work and inspiration that makes us feel fully supported when investing in Spain, which is a very strategic country for Kyndryl and a benchmark for digitization in Europe.